Storyboard Pro Basics: Difference between revisions
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== License == | == License == | ||
I have a perpetual license which should entitle use of SBP on any desktop as a single user. The license would need to be deactivated on one desktop to use the license on a different computer. | I have a perpetual license for SBP 7.x which should entitle use of SBP on any desktop as a single user. | ||
The license would need to be deactivated on one desktop to use the license on a different computer. | |||
The licenses can be retrieved on the [https://shop.toonboom.com/en/downloads Toon Boom website]. | The licenses can be retrieved on the [https://shop.toonboom.com/en/downloads Toon Boom website]. | ||
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TODO: link to any SBP cookbook wiki pages. | TODO: link to any SBP cookbook wiki pages. | ||
[[Category:Storyboarding]][[Category:Animation]] | |||
== Troubleshooting installation == | |||
[[File:Mac-os-library-permissions-prompt.png|right|280px]] | |||
[[File:Mac-os-security-permissions.png|right|560px]] | |||
'''Problem:''' After downloading and installing SBP 7 into the Applications folder, tried launching the app through Spotlight. Received the following message: "Storyboard Pro 7 can't be opened because apple cannot check it for malicious software." | |||
'''Solution:''' Located the app in the Applications folder, ''right click'' > '''Open'''. This will generate a similar prompt, but this time with an '''Open''' button that will allow the app to be launched. | |||
'''Problem:''' After getting the app past security prompts using the methods above, there is a security prompt reporting that '''libOSGBase.dylib' cannot be opened because the developer cannot be verified. | |||
'''Solution:''' | |||
* '''Main Mac Menu''' > '''System Settings''' > '''Privacy & Security''' > ''scroll down'' to '''Security''' | |||
* There should be a message to the effect of "libOSGBase.dylib was blocked from use because it is not from an identified developer" | |||
* Click '''Allow anyway''' | |||
[[Category:Storyboarding]][[Category:Animation]][[Category:Storyboard Pro]] | |||
Latest revision as of 14:51, 5 November 2023
License[edit]
I have a perpetual license for SBP 7.x which should entitle use of SBP on any desktop as a single user.
The license would need to be deactivated on one desktop to use the license on a different computer.
The licenses can be retrieved on the Toon Boom website.
If a license isn't installed, activate it by entering the Toon Boom account login and password. The activation prompt will state that there are no active subscriptions, but a subscription isn't needed to use SBP. Continue to enter the license using the "internet" option.
TODO: step through the process, take screenshots and save them here.
TODO: link to any SBP cookbook wiki pages.
Troubleshooting installation[edit]
Problem: After downloading and installing SBP 7 into the Applications folder, tried launching the app through Spotlight. Received the following message: "Storyboard Pro 7 can't be opened because apple cannot check it for malicious software."
Solution: Located the app in the Applications folder, right click > Open. This will generate a similar prompt, but this time with an Open button that will allow the app to be launched.
Problem: After getting the app past security prompts using the methods above, there is a security prompt reporting that libOSGBase.dylib' cannot be opened because the developer cannot be verified.
Solution:
- Main Mac Menu > System Settings > Privacy & Security > scroll down to Security
- There should be a message to the effect of "libOSGBase.dylib was blocked from use because it is not from an identified developer"
- Click Allow anyway