Yoosee SD-M5

Overview

Information about maintaining Yoosee SD-M5 video doorbell.

Installation

• Cat6 RJ45 cable plugs into the back of the camera.
• A screw secures the camera to its mount at the bottom of the camera.
• Other end of Cat6 RJ45 plugs into PoE injector supplied by Yoosee.
• Other network plug of PoE injector goes to Wifi router.
• PoE injector is plugged into power outlet.

Configuration

Bluetooth doorbell chime

• Make sure that the doorbell has power and is connected to the router.
• Press the Volume button of the chime and release once the light comes on.
• Press the Call button doorbell (the one with the bell on it). The light on the chime should flash once.
• Press the Call button on the doorbell again. The light on the chime should flash several times. This indicates that the devices are paired.

Block doorbell from WAN

TP-Link Archer C9 wifi router

Log into router admin.

• Advanced tab
• Access Control > Rule
  • Default Filter Policy: Deny the packets specified...to pass through the router
  • Add Rule
    • Host
      • Host Description: Yoosee Doorbell
      • Mode: Mac Address
      • Mac Address: Obtain and enter Mac address of Yoosee SD-M5
    • Rule > Add New...
      • Target: Any
      • Schedule: Permanent
      • Status: On

New access control rules require a reboot of the router to take effect.

This works, but it prevents the mobile apps from connecting to the doorbell.

Synology Surveillance Station

TK

Troubleshooting

Cannot connect to doorbell

Symtoms

Android Yoosee app reports that the doorbell is not available.

Diagnostics

• Confirm the Ethernet cable is carrying data.
  • Plug one end into the switch where the PoE was plugged.
  • Plug the other end of the ethernet calbe (the one in the doorframe) into a laptop.
  • Turn off wifi on the laptop.
  • Confirm that the laptop can reach the router.
• Confirm that the doorbell is working.
  • Remove the doorbell from the doorframe.
  • Plug a different shorter Cat6 cable into the PoE injector.
  • Plug the other end of the new cable into the doorbell (closer to the router).
  • Confirm that the doorbell gets power and can be seen by the Android Yoosee app.

Disabling default audible alerts

There is an annoying telephone ringing noise that plays when the doorbell is pressed.

This can be disabled by blocking the doorbell from WAN and thus the Yoosee servers.

Determine the IP address the doorbell on the LAN

The router shows the doorbell as "unnamed" along with its Mac address. If there is another device without a host name, it is impossible to determine which one is the doorbell.

See Viewing Device Names on a LAN. Yoosee SD-M5 is listed as "Shenzhen Gwelltimes Technology Co.,Ltd".

Password prompt in Yoosee app

Symptom

The Yoosee app sees the doorbell as a device on the network. While attempting to add the doorbell as a new device in the Yoosee app, the app prompts for the device password before allowing you to connect to it. There is no password available for the device, however.

Solution

TK. Reset the device?